Webconn Technology

Privacy Policy

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Introduction

Webconn Technology (SMC) Private Limited (“we,” “us,” or “our”) provides server hosting services to businesses and individuals. We prioritize the privacy and security of your data. This Privacy Policy explains how we collect, use, protect, and disclose information when you use our services or interact with our website. By using our services, you agree to the practices described here.

Information We Collect

We collect information necessary to deliver our services and comply with legal obligations:

Account Information: Name, email, address, phone number, payment details (handled securely via PCI-compliant processors).

Technical Data: IP addresses, device/browser details, server logs (e.g., access times, error reports).

Service Usage: Bandwidth consumption, server configurations, support tickets, and service metadata.

Customer Content: Data you store on our servers (we access this only for maintenance, security, or at your request).

How we use information

We use collected information to:

  • Deliver, maintain, and improve our hosting services.
  • Process payments and communicate about your account.
  • Monitor performance, security, and troubleshoot issues.
  • Comply with legal requirements and prevent fraud.
  • Send service updates (opt-out available for marketing).

Data Protection

We implement industry-standard safeguards:

  • Technical Measures: Firewalls, encryption (in transit/at rest), DDoS protection, and regular security audits.
  • Access Controls: Strict internal protocols limit data access to authorized personnel.
  • Backups: Regular backups to ensure data integrity (you manage application/data backups).
  • Incident Response: Prompt action in the event of a breach, with notification as required by law.

Data Sharing

We do not sell your data. Information may be shared only when necessary:

  • Subprocessors: Trusted third parties (e.g., payment gateways, data centers) bound by confidentiality agreements.
  • Legal Compliance: To authorities if required by law (e.g., subpoenas, court orders).
  • Business Transfers: In mergers/acquisitions (customers will be notified).
  • With Your Consent: For specific purposes you authorize.

Cookies and Tracking

Our website uses:

  • Essential Cookies: For login sessions and service functionality.
  • Analytics: Tools like Google Analytics (anonymized data only) to improve our site.
  • You may adjust browser settings to decline non-essential cookies.

Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may:

  • Access, correct, or delete personal data.
  • Restrict processing or request data portability.
  • Withdraw consent (where applicable).
  • Opt out of marketing communications.
  • To exercise these rights, contact us at privacy – @ – webconn.tech

Data Retention

We retain your information:

  • While your account is active.
  • As needed for legal, tax, or dispute resolution purposes.
  • Backups are securely purged per our retention schedule.

International Transfers

As a global service, data may be processed in countries outside your own. We ensure transfers comply with applicable laws (e.g., GDPR safeguards) via Standard Contractual Clauses or adequacy decisions.

Policy Updates

We may update this policy periodically. Material changes will be notified via email or our website. Continued use of our services constitutes acceptance.

Contact Us

For privacy-related questions, requests, or concerns:

Email: privacy – @ – webconn.tech

We respond to all inquiries within 30 days.